LEGAL REFERENCE

How live bet Handles Your Account Data

What you share with us stays tied to one job: running your live bet account, keeping transfers moving through JazzCash, Easypaisa, SadaPay and Raast, and nothing beyond that.

Account dataTransfer recordsDevice signalsSupport logs
live bet How live bet Handles Your Account Data

What This Policy Covers And Where It Applies

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACHING OUR TEAM

Ways To Raise A Data Question

Every data question reaches one queue, whether you are asking about a JazzCash receipt, a Raast transfer reference or the device list on your account. Send it through either route below and we log it against your account number.

Team online

Privacy Mailbox

Send your request to our privacy desk from the email address registered on your account, and it reaches the same team that handles JazzCash, Easypaisa, SadaPay and Raast reconciliation queries.

In-App Chat

Chat support runs inside your signed-in session, so we can confirm your identity before discussing account records, device history or any change you want made to stored details.

Written Requests

Prefer to write it out? Send a signed message stating which records you mean, and we log it against your account number and respond in writing within a stated window.

WHO WRITES THIS

The Team Behind This Policy Page

This page is written by the people who run the account systems, not handed to an outside writer. Data, security, legal and support staff each check the parts they own, and a...

Policy Owner

A named data lead inside live bet keeps this page current, drafting each change against how the platform actually stores records rather than copying wording from somewhere else.

Security Desk

Our security team maintains the access controls, session timeouts and login alerts described here, so what you read matches the systems protecting your account day to day.

Transfer Operations

The team reconciling JazzCash, Easypaisa, SadaPay, NayaPay and Raast movements decides which transaction fields we hold, because those are the details needed to trace a payment end to end.

Legal Desk

Our legal colleagues check this wording against Pakistani rules and the regional limits that decide what we may store, so jurisdiction detail stays accurate rather than generic wherever you live.

Support Leads

The people answering your chats flag the questions they see most, and those patterns shape what we explain on this page in plain language rather than legal phrasing.

Change Log

Every revision carries a date and a short summary of what moved, so you can see when wording changed and whether the change touches records held about your account.

How This Policy Matches Our Other Pages

Our policy pages are drafted from one shared template, so the words you read about retention here mean the same thing on our terms and cookies pages. Where...

Terms Of UseOur terms page explains what you agree to when you open an account; this policy explains what we hold afterwards. Read them together and the picture is complete.
Transfer PagesThe pages listing JazzCash, Easypaisa, SadaPay, NayaPay and Raast describe how you move money; here we describe the references we keep on our side once that move is done.
Account Sign-UpThe sign-up flow collects the fields named here, and the labels you see on each screen match the categories in this policy, so nothing arrives without you knowing.
Sportsbook RulesMarket settlement and void rules sit on their own page; this policy only covers the account and device records behind your sportsbook activity, not how a market pays.
Live Casino RulesTable etiquette, bet ranges and stream behaviour are explained where those tables live. This page stays on stored data, retention windows and the choices you hold over them.
Cookies NoticeOur cookies notice handles what your browser stores locally, while this policy handles what reaches our servers. Together they describe every trace your session leaves.
Help CentreRoutine how-to answers live in the help centre; anything touching your stored records routes here or to the privacy mailbox, so the two never give you different answers.
INSIDE THIS PAGE

Page Highlights You Can Scan Quickly

Long policies fail because nobody can find the part they need. So we keep short headings, a contents strip, compact record tables and a date stamp you can...

Plain Headings Each block on this page carries a heading written in...
Jump Links A short contents strip near the start takes you straight...
Data Tables Where a list is long, we set it as a...
Version Stamp A dated stamp sits at the foot of the page...
Contact Strip The mailbox and chat routes appear together in one strip...
Region Callouts Where Pakistani and overseas rules differ, we flag it inline...

Common Questions About Your Data

We hold the name, phone number, email and date of birth you give at sign-up, along with your login times, device type and the transaction references created when money moves.

Only what a transfer needs. JazzCash, Easypaisa, SadaPay, NayaPay and Raast receive the amount, account reference and status, never your password or the full account history behind that move.

Financial records stay for the period local rules set, usually several years, because they support balance checks and disputes. Device and login signals are kept far shorter unless flagged.

You can ask, and where local law permits we remove what we are not required to keep. Records tied to a finished transfer or an open query stay until that matter closes.

They power the alerts you get when a session starts somewhere unfamiliar and the timeouts that end idle sessions. We do not sell them, and they never decide a payout outcome.

Use the privacy mailbox or the chat inside your signed-in account, quoting your registered number. We confirm receipt, log the request and reply in writing once it is handled.